For decades, “learning on the job” was the only way to build a career in the funeral sector. But as the landscape shifts, relying on tradition alone isn’t enough to sustain a modern business.
Why Formal Training is No Longer Optional
The industry is facing a unique set of challenges that require more than just a “shadowing” approach:
✅ The Generational Shift: Gen Z brings a different perspective to the workplace. Formal training bridges the gap between generations, ensuring everyone speaks the same language of service.
✅ Unique Farewells: Families are moving away from tradition toward highly individualised services. Staff need the confidence to innovate while staying firmly rooted in regulatory frameworks.
✅ Resilience & Retention: This is a demanding field. Proper training builds the emotional and professional resilience needed to reduce turnover and keep your best people.
Here is what some of our participants have said:
“I am so thankful for IFISS. Without the training and advice given by the staff here, I would not have been able to get my start in the funeral industry” — Chris.
“Thank you so much for such a brilliant workshop. This course helped me a lot, and I feel it gave me a very realistic picture of this industry. I never expected to gain so much out of it. Absolutely excellent, super grateful” — Chloe.
—IFISS: Raising Industry Standards—
Founded in 2019 by two industry veterans with 60+ years of combined experience, Independent Funeral Industry Support Services (IFISS) was born out of a need for specialised, expert-led support. Our mission is simple: To strengthen the industry by building a skilled, sustainable, and supported workforce.
Upcoming Courses: Secure Your Spot 📅
Stop hoping you find the “right person” and start investing in the team you have. We have several high-demand courses opening up:
1. Basic FDA & Hearse Driver Training – 2 Day Course
When: Friday, Feb 6th & Saturday, Feb 7th
Cost: $1,900 + GST
⚠️ Hurry: Only a few spots remaining!
🔗 View Course Details here.
2. Introduction to the Funeral Industry
Dates: Thursday, Feb 26th | Thursday, April 23rd
Cost: $300 + GST
🔗 View Course Details here.
3. Introduction to the Funeral Industry – Mortuary Care
Date: Friday, March 20th
Cost: $300 + GST
🔗 View Course Details here.
Ready to Level Up Your Professional Standards?
🎟️ Book your place now via Eventbrite.