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Support Services

Cemeteries & Crematoria
Support Services

Cemeteries & Crematoria Support

  • Administration staff
  • Cemetery Staff 
  • Chapel attendants
  • Pre-paid consultants
  • Understanding the Funeral Director
  • Dealing with grief
  • Managing expectations
  • Inter-profession relationships/supporting each other.
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Administration

  • Meet & Greet (appointments)
  • Ashes collection
  • Phone training basic
  • Message taking & on hold technique.
  • Uniform and company policies
  • Confidence & Public speaking
  • Problem solving
  • Managing teams
  • Body language/demeanour
  •  

On-site and mobile mortuary services.

IFISS is able to provide a full range of on-site and mobile mortuary services. We also have our own mortuary facilities in Melbourne.

  • Full reconstruction
  • Embalming for overseas repatriation 
  • Embalming for in-home stay
  • Homicide autopsy 
  • Temporary preservations 
  • Basic preparations 

Funeral Home Holiday Relief, Staff Support & Emergency Staffing

IFISS can provide experienced personnel to cover staff shortages due to holidays, illness or an unexpected increase in workload. Our adaptable and agile team can take over a wide variety of roles seamlessly.
  • Business- let us look after your business while you take a well earned break or maybe you need medical leave
  • Administration and management
  • Customer Service
  • Arranging, Conducting, FDA & Hearse driving
  • Mortuary Transfer support
  • Embalming and mortuary support/services

Industry Recruitment Services
At IFISS, we understand the unique demands of the funeral industry and the importance of finding the right people for the right roles. With our deep industry knowledge and hands-on experience, we offer tailored recruitment support for funeral homes, cemeteries, crematoria, and related service providers. Whether you’re looking for temporary staff, permanent team members, or seeking guidance on hiring and onboarding, IFISS can connect you with qualified, compassionate, and capable professionals ready to contribute from day one or provide induction and training for a new recruit.

IFISS Exhumation Support Services 

IFISS provides practical support and guidance for the exhumation of Human and Cremated remains.

We offer qualified embalmers, experienced support staff, transportation vehicles, PPE, and equipment, all delivered safely and professionally. 

IFISS Repatriation Support Services 

IFISS provide practical support and guidance for the repatriation of Human and Cremated remains interstate and internationally. We can arrange the documentation, communication, and travel to support the funeral director.

Contact Us Today

If you are experiencing operational and staffing challenges, we are here to help. Talk to the team at IFISS today about what we can do to support and grow your business.