IMPORTANT INFORMATION – Law changes to increase price transparency

This is extremely important information for Victoria, you must be compliant by MAY 26^th 2026.

From 1 August 2025, funeral providers must prominently display their funeral goods and services price list and coffin prices on their website (if they have one) and at their business premises. Download a copy of our example price list. 

If your funeral business doesn’t currently have a website, you don’t need to create one. However, you must still display your price list for goods and services at each of your business locations.  

From 26 May 2026, funeral providers must ensure their goods and services price list includes information prescribed in the Regulations. This includes information on prices, disbursements, packages, mortuaries and crematoria, and body transportation. 

Victoria – https://www.consumer.vic.gov.au/licensing-and-registration/funeral-providers/running-your-business/law-changes-to-increase-price-transparency

Information on other states:

NSW – https://www.nsw.gov.au/legal-and-justice/consumer-rights-and-protection/faq-for-funeral-directors

QLD – https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/buying-products-and-services/buying-services/arranging-a-funeral/arrange-a-loved-ones-funeral

WA – https://consultation.dmirs.wa.gov.au/consumer-protection/funeral-pricing-code-review/

TAS – https://www.cbos.tas.gov.au/topics/products-services/prepaid-funerals/prepaid-funeral-agreements

NT – No information available

ACT – No information available

SA – No information available

Additional resources

Information for states who don’t have legislation specific to the transparency laws at this stage can find futher information here.